Course detail

Quality Management Systems

FAST-CW012Acad. year: 2018/2019

The principles of the two most significant quality management philosophies, these being Total Quality Management (TQM) and reengineering. The subject focuses mainly on the first part in greater detail – the implementation of a quality system and its development in TQM. It also deals with the relationship of TQM to other systems, such as the occupational safety system and the environmental system. Students are also acquainted with the basic civil engineering quality manual, with the personnel training system and the certification system.

Department

Institute of Technology, Mechanisation and Construction Management (TST)

Learning outcomes of the course unit

Students are informed about the latest global trends in the area of quality management and its application in engineering companies and construction execution:
- principles and structure of quality management systems according to the requirements of ISO 9001,
- documentation of quality management systems necessary for companies and for construction execution,
- principles of internal auditing of the quality management system according to ISO 19011,
- principles of Total Quality Management methods and the KAIZEN system,
- principles of the reengineering method,
- the EFQM model of excellence,
- integrated management system of applications for engineering companies and construction execution.

Prerequisites

Knowledge concerning construction technology and the execution of buildings in the given specialisation. Preparation of quality control and environmental inspection plans.

Co-requisites

Techniques and technologies used in construction processes, planning and execution of structures.

Recommended optional programme components

Not applicable.

Recommended or required reading

Not applicable.

Planned learning activities and teaching methods

Tuition takes place in the form of lectures, practical lessons and self-study. Attendance at lectures is recommended and is compulsory for practical lessons.

Assesment methods and criteria linked to learning outcomes

Active participation in practical lessons, max. 1 absence, completion of assignments. Exam - written and oral.

Language of instruction

Czech

Work placements

Not applicable.

Course curriculum

1. Quality – total quality management. Evaluation of the current situation in the building industry.
2. Quality management system (QMS) according to the ČSN EN ISO 9001:2009 standard for the construction of buildings and other civil engineering works. Characteristics. Implementation procedure.
3. Structure of standards. Structure and contents of the QMS documentation for building companies and construction execution – quality manual.
4. Responsibility of company management when introducing a QMS. Inspection and audit of QMS.
5. Management of resources, preparedness through qualifications, education plan and internal personnel training.
6. Product realization – construction execution. Review of contractual requirements. Selection and evaluation of suppliers and building contractors. Measurement devices and their calibration. SW for quality control.
7. QMS documentation – quality plan, inspection and testing plan, technical regulations , inspection and testing procedures. Site diary.
8. Quality monitoring at construction sites, quality records. Storage and warehouse quality requirements.
9. Construction efficiency, QMS audit, safety system audit, supervisor assessment (TDI).
10. Corrective and preventive measures. Elimination of deficiencies. Costs and quality. QMS certification.
11. Higher forms of quality management – KMJ (TQM, Total Quality Management). Characteristic features and factors. EFQM Model.
12. Reengineering – characteristics, changes, contractors, application within a company.
13. Integrated Management System (IMS) in a building company. Evaluation of construction execution from the perspective of quality, environment and occupational safety.

Aims

To introduce the students in the quality management system as defined in the EU by ČSN EN ISO standards of 9000 series. To explain the quality control systems in building industry and in the real terms of the building companies. Practical handling with ČSN EN ISO standards of 9000 series.

Specification of controlled education, way of implementation and compensation for absences

Extent and forms are specified by guarantor’s regulation updated for every academic year.

Classification of course in study plans

  • Programme N-P-E-SI (N) Master's

    branch R , 1. year of study, winter semester, 4 credits, compulsory

  • Programme N-P-C-SI (N) Master's

    branch R , 1. year of study, winter semester, 4 credits, compulsory

  • Programme N-K-C-SI (N) Master's

    branch R , 1. year of study, winter semester, 4 credits, compulsory

Type of course unit

 

Lecture

26 hours, optionally

Teacher / Lecturer

Syllabus

1. Quality – total quality management. Evaluation of the current situation in the building industry.
2. Quality management system (QMS) according to the ČSN EN ISO 9001:2009 standard for the construction of buildings and other civil engineering works. Characteristics. Implementation procedure.
3. Structure of standards. Structure and contents of the QMS documentation for building companies and construction execution – quality manual.
4. Responsibility of company management when introducing a QMS. Inspection and audit of QMS.
5. Management of resources, preparedness through qualifications, education plan and internal personnel training.
6. Product realization – construction execution. Review of contractual requirements. Selection and evaluation of suppliers and building contractors. Measurement devices and their calibration. SW for quality control.
7. QMS documentation – quality plan, inspection and testing plan, technical regulations , inspection and testing procedures. Site diary.
8. Quality monitoring at construction sites, quality records. Storage and warehouse quality requirements.
9. Construction efficiency, QMS audit, safety system audit, supervisor assessment (TDI).
10. Corrective and preventive measures. Elimination of deficiencies. Costs and quality. QMS certification.
11. Higher forms of quality management – KMJ (TQM, Total Quality Management). Characteristic features and factors. EFQM Model.
12. Reengineering – characteristics, changes, contractors, application within a company.
13. Integrated Management System (IMS) in a building company. Evaluation of construction execution from the perspective of quality, environment and occupational safety.

Exercise

13 hours, compulsory

Teacher / Lecturer

Syllabus

1. Introduction to the issues involved in and structure of a quality management system according to ISO 9001
2. Management of documents and records
3. Organizational rules in an engineering company, competencies and rights of employees
4. Quality policy
5. Proposal of quality goals for an engineering company and its individual parts
6. Quality plan for construction execution – drafting a proposal for a building contractor
7. Inspection and test plan for a selected construction process
8. Selection and evaluation of suppliers for a building contractor
9. Internal audit of a the quality management system according to the ČSN ISO 9001:2009 and ČSN ISO 19011.2012 standards
10. Corrective measures for non-compliance
11. Proposal of preventive measures for a building contractor
12. Application of the EFQM model in an engineering company
13. Evaluation of the assignment and granting of credit