Course detail
Fundamentals of Quality Management and Environment
FSI-BMK-KAcad. year: 2018/2019
This course provides students with information on the system of quality management (ČSN EN ISO 9001) and system of environment-oriented management (ČSN EN ISO 14001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Learning outcomes of the course unit
- the risks from the viewpoint of product (or service) quality assurance,
- the importance of the principle of continuous improvement of risk-reducing processes and
- the need to control the impact of activities, products and services on the environment.
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
Course curriculum
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
Fiala, A. a kol. : Management jakosti s podporou norem ISO 9000:2000. Verlag Dashöfer, Praha, 2000 – 2006
Janíček, L. a kol: Evropská unie – instituce, ekonomická, bezpečnostní a sociální politika. Computer Press, Brno, 2003. ISBN 80-7226-819-8
Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
Mizuno, S.: Řízení jakosti. Victoria Publishing, Praha, 1992
Nařízení vlády Soubor předpisů uveřejněných ve sbírce zákonů, jimiž jsou upraveny postupy posuzování shody pro skupiny výrobků nebo jejich vlastností.
Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky
Recommended reading
JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
KETTUNEN, J.: Essays on strategic management and quality assurance; OULU 2009; ACTA UNIVERSITATIS OULUENSIS C Technica 329; pp. 44; ISBN 978-951-42-9178-
Classification of course in study plans
Type of course unit
Guided consultation
Teacher / Lecturer
Syllabus
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards - second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Presenation and defence of semestral project