Course detail

Quality Management

FP-IrjPAcad. year: 2020/2021

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for the TOP management.
After completing the course the student will be able to present the theoretical basics of modern approaches to quality management in information systems, including the most widely used quality management systems, according to ISO 9000, TQM and EFQM.

Learning outcomes of the course unit

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Prerequisites

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Co-requisites

Not applicable.

Recommended optional programme components

Not applicable.

Recommended or required reading

BARTES, F. Jakost v podniku. Studijní text pro kombinovanou formu studia. Učební texty vysokých škol. Vysoké učení technické v Brně. Fakulta podnikatelská. Brno: Akademické nakladatelství CERM, s.r.o., 2007. 90 s. ISBN 978-80-214-3362-5. (CS)
VEBER,J. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publi... (CS)
FREHR, H.U. Total Quality Management. Brno: Unis publishing, 1995. ISBN 3-446-17135-5. (EN)
NENADÁL, J. a kol. Moderní systémy řízení jakosti. Praha: Management Press, 1998. ISBN 80 - 85943 - 63 - 8. (CS)
VEBER, J. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing, 2002. 164 s. ISBN 80 - 247 - 0194 - 4. (CS)

Planned learning activities and teaching methods

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Assesment methods and criteria linked to learning outcomes

Course completion:
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale. In the case of a decision on the distance form, point 3 applies.

Completion of the course for students with individual study:
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale. In the case of a decision on the distance form, point 3 applies.

Completion of the course in distance form:
Exam: test through e-learning. The exam is classified according to the ECTS scale.

Language of instruction

Czech

Work placements

Not applicable.

Course curriculum

Introduction
Quality management in the enterprise
Quality management systems
Certification
Trends in quality

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for the TOP management.

Specification of controlled education, way of implementation and compensation for absences

Control of results of independent work on specified tasks.

Classification of course in study plans

  • Programme MGR-SI Master's

    branch MGR-IM , 2. year of study, summer semester, 2 credits, compulsory-optional

Type of course unit

 

Lecture

10 hours, optionally

Teacher / Lecturer

Exercise

10 hours, compulsory

Teacher / Lecturer

eLearning