Publication detail

What is so special about the sharing economy: The customer experience view

HAVÍŘ, D.

Original Title

What is so special about the sharing economy: The customer experience view

Type

conference paper

Language

English

Original Abstract

The purpose of this paper is to explore the nature of customer experience in the area of sharing economy to better understand the experiential factors the marketing metrics of sharing economy companies are driven by.

Keywords

customer experience; sharing economy; uber; airbnb; PLS-SEM

Authors

HAVÍŘ, D.

Released

13. 1. 2021

Publisher

EDP Sciences

Location

Zilina, Slovak Republic

ISBN

2261-2424

Periodical

SHS Web of Conferences

Year of study

92

Number

1

State

French Republic

Pages from

1

Pages to

12

Pages count

12

URL

https://www.shs-conferences.org/articles/shsconf/abs/2021/03/shsconf_glob20_05007/shsconf_glob20_05007.html

Full text in the Digital Library

http://hdl.handle.net/11012/201012

BibTex

@inproceedings{BUT166059,
  author="David {Havíř}",
  title="What is so special about the sharing economy: The customer experience view",
  booktitle="The 20th International Scientific Conference Globalization and its Socio-Economic Consequences 2020",
  year="2021",
  series="92",
  journal="SHS Web of Conferences",
  volume="92",
  number="1",
  pages="1--12",
  publisher="EDP Sciences",
  address="Zilina, Slovak Republic",
  doi="10.1051/shsconf/20219205007",
  issn="2261-2424",
  url="https://www.shs-conferences.org/articles/shsconf/abs/2021/03/shsconf_glob20_05007/shsconf_glob20_05007.html"
}