Publication detail

Does excellence matter? National quality awards and performance of Czech municipalities

KŘÁPEK, M. PLAČEK M., ŠPAČEK D., OCHRANA D., DVOŘÁKOVÁ P.

Original Title

Does excellence matter? National quality awards and performance of Czech municipalities

Type

journal article in Web of Science

Language

English

Original Abstract

The purpose of this study is to discuss the influence of excellence in the use of performance management and quality improvements tools on performance of Czech municipalities, and especially their cost efficiency. Municipalities' performance is analyzed using data envelopment analysis focused on inputs. A quasi-experimental design is utilized and excelling municipalities are compared with two control groups. The first is represented by municipalities that use excellence models and quality improvement tools but have not been awarded a national excellence prize; the second by municipalities which do not use them. The results do not indicate any significant difference between the three groups of municipalities. This means that the excellence in utilization of performance management and quality improvement tools does not produce performance approaching that of cost efficiency.

Keywords

public management, performance management, municipalities, Czech public administration

Authors

KŘÁPEK, M.; PLAČEK M., ŠPAČEK D., OCHRANA D., DVOŘÁKOVÁ P.

Released

1. 12. 2019

ISBN

0949-6181

Periodical

Journal for East European Management Studies

Year of study

24

Number

4

State

Federal Republic of Germany

Pages from

589

Pages to

613

Pages count

24

URL

https://www.nomos-elibrary.de/10.5771/0949-6181-2019-4-589/does-excellence-matter-national-quality-awards-and-performance-of-czech-municipalities-volume-24-2019-issue-4

BibTex

@article{BUT160637,
  author="KŘÁPEK, M. and PLAČEK M., ŠPAČEK D., OCHRANA D., DVOŘÁKOVÁ P.",
  title="Does excellence matter? National quality awards and performance of Czech municipalities",
  journal="Journal for East European Management Studies",
  year="2019",
  volume="24",
  number="4",
  pages="589--613",
  doi="10.5771/0949-6181-2019-4-589",
  issn="0949-6181",
  url="https://www.nomos-elibrary.de/10.5771/0949-6181-2019-4-589/does-excellence-matter-national-quality-awards-and-performance-of-czech-municipalities-volume-24-2019-issue-4"
}