Publication detail

Drivers for Smart Servitization in Manufacturing Companies

KAŇOVSKÁ, L. TOMÁŠKOVÁ, E.

Original Title

Drivers for Smart Servitization in Manufacturing Companies

English Title

Drivers for Smart Servitization in Manufacturing Companies

Type

journal article in Scopus

Language

en

Original Abstract

Wireless communication technologies associated with the Internet of things (IoT) have started to be used also in manufacturing. Developing data-driven services by IoT also known as “smart services” in manufacturing business has become one of the current trends. Sensors enable IoT systems to provide intelligent and smart services during the shift towards smart production. Smart technologies have begun to be used also in agriculture by means of agricultural and farming applications. The aim of the paper is to determine why manufacturing companies have started to provide smart services with their products. A literature review presents the background of smart services in manufacturing companies as well in agriculture. For the empirical part, a qualitative multi-case study was conducted among seven Czech electrotechnical manufacturers and one Czech agricultural tractor manufacturer. All case companies have already begun with their smart service development. The findings indicate that manufactures usually decide by themselves to start with smart servitization, but the main categories of smart servitization drivers are connected to competitive advantage. The study is unique in highlighting the problems of smart services in SMEs in the Czech Republic, where the industrial sector is still dominant in comparison to other European countries.

English abstract

Wireless communication technologies associated with the Internet of things (IoT) have started to be used also in manufacturing. Developing data-driven services by IoT also known as “smart services” in manufacturing business has become one of the current trends. Sensors enable IoT systems to provide intelligent and smart services during the shift towards smart production. Smart technologies have begun to be used also in agriculture by means of agricultural and farming applications. The aim of the paper is to determine why manufacturing companies have started to provide smart services with their products. A literature review presents the background of smart services in manufacturing companies as well in agriculture. For the empirical part, a qualitative multi-case study was conducted among seven Czech electrotechnical manufacturers and one Czech agricultural tractor manufacturer. All case companies have already begun with their smart service development. The findings indicate that manufactures usually decide by themselves to start with smart servitization, but the main categories of smart servitization drivers are connected to competitive advantage. The study is unique in highlighting the problems of smart services in SMEs in the Czech Republic, where the industrial sector is still dominant in comparison to other European countries.

Keywords

Smart servitization, Smart services, Electrotechnical and Agricultural manufacturers, Smart (Precision) agriculture (farming), Czech Republic

Released

12.09.2018

Publisher

AGRIS on-line Papers in Economics and Informatics

Location

Praha

Pages from

57

Pages to

68

Pages count

12

URL

BibTex


@article{BUT149933,
  author="Lucie {Kaňovská} and Eva {Tomášková}",
  title="Drivers for Smart Servitization in Manufacturing Companies",
  annote="Wireless communication technologies associated with the Internet of things (IoT) have started to be used also in manufacturing. Developing data-driven services by IoT also known as “smart services” in manufacturing business has become one of the current trends. Sensors enable IoT systems to provide intelligent and smart services during the shift towards smart production. Smart technologies have begun to be used also in agriculture by means of agricultural and farming applications. The aim of the paper is to determine why manufacturing companies have started to provide smart services with their products. A literature review presents the background of smart services in manufacturing companies as well in agriculture. For the empirical part, a qualitative multi-case study was conducted among seven Czech electrotechnical manufacturers and one Czech agricultural tractor manufacturer. All case companies have already begun with their smart service development. The findings indicate that manufactures usually decide by themselves to start with smart servitization, but the main categories of smart servitization drivers are connected to competitive advantage. The study is unique in highlighting the problems of smart services in SMEs in the Czech Republic, where the industrial sector is still dominant in comparison to other European countries.",
  address="AGRIS on-line Papers in Economics and Informatics",
  chapter="149933",
  doi="10.7160/aol.2018.100305",
  howpublished="online",
  institution="AGRIS on-line Papers in Economics and Informatics",
  number="3",
  volume="10",
  year="2018",
  month="september",
  pages="57--68",
  publisher="AGRIS on-line Papers in Economics and Informatics",
  type="journal article in Scopus"
}