Publication detail

Measuring Social Effectiveness of Public Institutions: A Contribution to Methodology

BOHATÁ, M. BÉDIOVÁ, M. CEBÁKOVÁ, A. PUTNOVÁ, A. RAŠTICOVÁ, M.

Original Title

Measuring Social Effectiveness of Public Institutions: A Contribution to Methodology

Type

conference paper

Language

English

Original Abstract

This paper brings an outline and preliminary results of a two-year project aiming at assessing the social effectiveness of public policy institutions. The effiectiveness of public institutions is an important indicator of the success and prosperity of a country. It is usually measured indirectly such as by public officer numbers, the quality of legislation regulating the relations between the public administration and its users, and by the satisfaction of the population with the public administration bodies. In this area, the Czech Republic sadly lags behind the most developed countries. The authors bring their own concept of social effectiveness, which is inspired mainly by the principles of good public administration, open government, public value, and social and ethical auditing.

Keywords

mind maps; public policy; efficiency and effectiveness; social climate; organizational culture

Authors

BOHATÁ, M.; BÉDIOVÁ, M.; CEBÁKOVÁ, A.; PUTNOVÁ, A.; RAŠTICOVÁ, M.

Released

24. 1. 2018

Publisher

Springer International Publishing AG

Location

Switzerland

ISBN

978-3-319-68284-6

Book

Efficiency in Business and Economics. Proceedings from the 7th International Conference on Efficiency as a Source of the Wealth of Nations (ESWN), Wrocław 2017

ISBN

2198-7246

Periodical

Springer Proceedings in Business and Economics

State

Swiss Confederation

Pages from

17

Pages to

24

Pages count

309

BibTex

@inproceedings{BUT138578,
  author="Marie {Bohatá} and Monika {Bédiová} and Andrea {Cebáková} and Anna {Putnová} and Martina {Rašticová}",
  title="Measuring Social Effectiveness of Public Institutions: A Contribution to Methodology",
  booktitle="Efficiency in Business and Economics. Proceedings from the 7th International Conference on Efficiency as a Source of the Wealth of Nations (ESWN), Wrocław 2017",
  year="2018",
  journal="Springer Proceedings in Business and Economics",
  pages="17--24",
  publisher="Springer International Publishing AG",
  address="Switzerland",
  doi="10.1007/978-3-319-68285-3\{_}2",
  isbn="978-3-319-68284-6",
  issn="2198-7246"
}