Publication detail
Customer Services offered by Manufacturers
KAŇOVSKÁ, L.
Original Title
Customer Services offered by Manufacturers
English Title
Customer Services offered by Manufacturers
Type
conference paper
Language
en
Original Abstract
The aim of the paper is to find out which customer services are offered by electric equipment and electronic components manufacturers in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27; the producers of electronic components are included in classification CZ-NACE 26.
English abstract
The aim of the paper is to find out which customer services are offered by electric equipment and electronic components manufacturers in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27; the producers of electronic components are included in classification CZ-NACE 26.
Keywords
customer services, service offering, servitization, manufacturers of electrical equipment, manufacturers of electronic components, Czech Republic.
RIV year
2015
Released
07.10.2015
Publisher
Faculty of Business and Management, Brno University of Technology
Location
Brno, Česká republika
ISBN
978-80-214-5226-8
Book
Perspectives of Business and Entrepreneurship Development
Edition number
první
Pages from
70
Pages to
74
Pages count
5
BibTex
@inproceedings{BUT117631,
author="Lucie {Kaňovská}",
title="Customer Services offered by Manufacturers",
annote="The aim of the paper is to find out which customer services are offered by electric equipment and electronic components manufacturers in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27; the producers of electronic components are included in classification CZ-NACE 26.",
address="Faculty of Business and Management, Brno University of Technology",
booktitle="Perspectives of Business and Entrepreneurship Development",
chapter="117631",
howpublished="print",
institution="Faculty of Business and Management, Brno University of Technology",
year="2015",
month="october",
pages="70--74",
publisher="Faculty of Business and Management, Brno University of Technology",
type="conference paper"
}