Detail publikace

The Financial Benefits of Smart Service Provision in the Brazilian Manufacturing Sector

KAŇOVSKÁ, L. FERREIRA, F.

Originální název

The Financial Benefits of Smart Service Provision in the Brazilian Manufacturing Sector

Typ

článek v časopise - ostatní, Jost

Jazyk

angličtina

Originální abstrakt

Manufacturers are increasingly focusing not only on their product offering, but also on services. They want to create customer value and protect their competitive edge in the marketplace. The transition process from product-to-service-centric logic is referred to as servitization. Despite a large and growing body of academic literature, there are still some gaps in research in the field of financial benefits. The aim of the paper is to study if small and medium-sized manufacturers perceive the financial benefits of providing smart services. The research was carried out with the respondents from small and medium-sized companies that are representatives of the electrical industry.

Klíčová slova

Reverse logistic; trading tools; compensation trades; competitive advantage; SMEs

Autoři

KAŇOVSKÁ, L.; FERREIRA, F.

Vydáno

20. 5. 2023

Nakladatel

NEWTON College, a.s.

Místo

Praha

ISSN

1801-7118

Periodikum

Scientia&Societas

Ročník

19

Číslo

1

Stát

Česká republika

Strany od

19

Strany do

32

Strany počet

14

URL

https://sets.cz/_files/200000264-4c0434cfd5/Scientia%204-2018.pdf

BibTex

@article{BUT183629,
  author="Lucie {Kaňovská} and Flávio Vinicius {Ferreira}",
  title="The Financial Benefits of Smart Service Provision in the Brazilian Manufacturing Sector",
  journal="Scientia&Societas",
  year="2023",
  volume="19",
  number="1",
  pages="19--32",
  issn="1801-7118",
  url="https://sets.cz/_files/200000264-4c0434cfd5/Scientia%204-2018.pdf"
}