Detail publikace

Influence of marketing communication tools on customer’s purchase processes of erotic products in the Czech Republic

MILICHOVSKÝ, F. MRÁČEK, P. PROKOPOVÁ, L.

Originální název

Influence of marketing communication tools on customer’s purchase processes of erotic products in the Czech Republic

Typ

článek ve sborníku ve WoS nebo Scopus

Jazyk

angličtina

Originální abstrakt

Research background: Even today, part of society considers shops with erotic goods as something completely controversial, which should not be talked about, or used in any case. Erotic tools have been used by people for thousands of years (30,000 years ago, people in caves painted the first erotic aids). In the case of material finds, various tools from the period of 2,500 BC were discovered. Due to the understanding of erotic tools and the presentation of conservative to negative opinions of people, it is important to create effective communication and effectively influence the information of potential customers. Purpose of the article: The main goal of the work is a description of customer behavior, analysis of the point of sale, and marketing communication in the market of erotic tools. The primary research was realized in questionnaire form in focus on the definition of a typical customer and his characteristics within their purchase habits with the support of interviews. Methods: The description of customer behavior is based on the analysis of their behavior based on a quantitative questionnaire survey. We asked 870 people and received 463 fulfilled sheets. The results of the questionnaires will be extended by a qualitative survey in the form of personal interviews with 10 respondents. Findings & Value added: We find out four different customer types which have different purchase behavior, and on which is necessary to use a different type of communication. According to our types, sellers of erotic tools could improve their communication channels to become more effective.

Klíčová slova

marketing communication tools / customer’s behavior / erotic goods / purchase processes

Autoři

MILICHOVSKÝ, F.; MRÁČEK, P.; PROKOPOVÁ, L.

Vydáno

16. 12. 2021

Nakladatel

EDP Sciences

Místo

Žilina (SK)

ISSN

2261-2424

Periodikum

SHS Web of Conferences

Ročník

129

Číslo

1

Stát

Francouzská republika

Strany od

1

Strany do

7

Strany počet

7

URL

https://www.shs-conferences.org/articles/shsconf/abs/2021/40/shsconf_glob2021_02012/shsconf_glob2021_02012.html

Plný text v Digitální knihovně

http://hdl.handle.net/11012/203303

BibTex

@inproceedings{BUT175338,
  author="František {Milichovský} and Pavel {Mráček} and Lucie {Prokopová}",
  title="Influence of marketing communication tools on customer’s purchase processes of erotic products in the Czech Republic",
  booktitle="The 21st International Scientific Conference Globalization and its Socio-Economic Consequences 2021",
  year="2021",
  journal="SHS Web of Conferences",
  volume="129",
  number="1",
  pages="1--7",
  publisher="EDP Sciences",
  address="Žilina (SK)",
  doi="10.1051/shsconf/202112902012",
  issn="2261-2424",
  url="https://www.shs-conferences.org/articles/shsconf/abs/2021/40/shsconf_glob2021_02012/shsconf_glob2021_02012.html"
}