Detail publikace

INTERFUNKČNÍ KOORDINACE V ŠIRŠÍM POJETÍ A NABÍDKA SLUŽEB“

TOMÁŠKOVÁ, E. KAŇOVSKÁ, L.

Originální název

INTERFUNKČNÍ KOORDINACE V ŠIRŠÍM POJETÍ A NABÍDKA SLUŽEB“

Český název

INTERFUNKČNÍ KOORDINACE V ŠIRŠÍM POJETÍ A NABÍDKA SLUŽEB“

Typ

článek v časopise ve Scopus, Jsc

Jazyk

cs

Originální abstrakt

The paper aims to investigate the relationship between interfunctional coordination (IFC) and offering of services. IFC is a crucial component of market orientation. Market orientation is one of the approaches, which is used for improving the business performance of companies and also for increasing their competitiveness. The conception of IFC was extended in this paper. IFC includes the following elements: Cooperative Arrangements, Company Culture, Expertise, Communications, Leadership Style, Ethic and Goodwill, Organizational Structure, Coordination (Fundamental Information Acquisition, Information Coordination and Coordination Activities) and Control. Current companies try to increase their service offering because of its positive influence on customers and company as well. The research was held in 60 electronic components manufactures and electric equipment manufacturers in the Czech Republic. The Spearman’s rank-order correlation test was performed to verify the relationship between IFC and service offering. The main finding shows that the relationship between IFC and service offering is independent. Positive relationship between IFC and service offering is detected especially at emphasis on innovation and emphasis on the next education of workers.

Český abstrakt

The paper aims to investigate the relationship between interfunctional coordination (IFC) and offering of services. IFC is a crucial component of market orientation. Market orientation is one of the approaches, which is used for improving the business performance of companies and also for increasing their competitiveness. The conception of IFC was extended in this paper. IFC includes the following elements: Cooperative Arrangements, Company Culture, Expertise, Communications, Leadership Style, Ethic and Goodwill, Organizational Structure, Coordination (Fundamental Information Acquisition, Information Coordination and Coordination Activities) and Control. Current companies try to increase their service offering because of its positive influence on customers and company as well. The research was held in 60 electronic components manufactures and electric equipment manufacturers in the Czech Republic. The Spearman’s rank-order correlation test was performed to verify the relationship between IFC and service offering. The main finding shows that the relationship between IFC and service offering is independent. Positive relationship between IFC and service offering is detected especially at emphasis on innovation and emphasis on the next education of workers.

Klíčová slova

Interfunctional coordination, Service offering, Innovation, Education of workers, Electronic components manufactures, Electric equipment manufacturers, the Czech Republic.

Vydáno

19.12.2018

Nakladatel

Fakulta ekonomicko-správní, Univerzita Pardubice

Místo

Pardubice

ISSN

1804-8048

Periodikum

Scientific Papers of the University of Pardubice, Series D

Ročník

26

Číslo

44

Stát

CZ

Strany od

233

Strany do

244

Strany počet

12

URL

Dokumenty

BibTex


@article{BUT150861,
  author="Eva {Tomášková} and Lucie {Kaňovská}",
  title="INTERFUNKČNÍ KOORDINACE V ŠIRŠÍM POJETÍ A NABÍDKA SLUŽEB“",
  annote="The paper aims to investigate the relationship between interfunctional coordination (IFC) and offering of services. IFC is a crucial component of market orientation. Market orientation is one of the approaches, which is used for improving the business performance of companies and also for increasing their competitiveness. The conception of IFC was extended in this paper. IFC includes the following elements: Cooperative Arrangements, Company Culture, Expertise, Communications, Leadership Style, Ethic and Goodwill, Organizational Structure, Coordination (Fundamental Information Acquisition, Information Coordination and Coordination Activities) and Control. Current companies try to increase their service offering because of its positive influence on customers and company as well. The research was held in 60 electronic components manufactures and electric equipment manufacturers in the Czech Republic. The Spearman’s rank-order correlation test was performed to verify the relationship between IFC and service offering. The main finding shows that the relationship between IFC and service offering is independent. Positive relationship between IFC and service offering is detected especially at emphasis on innovation and emphasis on the next education of workers.",
  address="Fakulta ekonomicko-správní, Univerzita Pardubice",
  chapter="150861",
  howpublished="print",
  institution="Fakulta ekonomicko-správní, Univerzita Pardubice",
  number="44",
  volume="26",
  year="2018",
  month="december",
  pages="233--244",
  publisher="Fakulta ekonomicko-správní, Univerzita Pardubice",
  type="journal article in Scopus"
}