Course detail

Quality Management

FP-BrkvKAcad. year: 2017/2018

The course focuses on the problems related to the quality management in industrial enterprises.

Language of instruction

Czech

Number of ECTS credits

4

Mode of study

Not applicable.

Learning outcomes of the course unit

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Prerequisites

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Assesment methods and criteria linked to learning outcomes

Course – unit credit
To obtain the credit it is required:
a) Active participation in the exercises - the teacher evaluates
b) Recognized seminar work.

Examination:
The exam has a written form. Only those students who have written credit in the IS are eligible to participate.
The exam consists of three theoretical open questions, the answer time is 30 minutes. It is evaluated:
a) Proper identification of the problem
b) The method and scope of the problem with emphasis on its explanation.
The answer to each question is evaluated separately. The final score is given by the arithmetic mean. The exam is classified according to the ECTS scale. Incorrect and unreadable responses are considered as inappropriate.

Course curriculum

Introduction, basic concepts of quality, the importance of the quality of
Process capability
Regulatory process
The basics of metrology
Technical requirements on products
The effectiveness of the inspection system in quality
The human element in quality assurance of the production process
7 simple tools of quality
7 management tools
The relationship between the quality, productivity and performance
The trends in the development of quality

Work placements

Not applicable.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.

Specification of controlled education, way of implementation and compensation for absences

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, F. Jakost v podniku. Brno: Akademické nakladatelství CERM, s.r.o. Brno, 2015. 90 s. ISBN 978-80-214 3362-5.
Nenadál, J. a kol. Moderní management jakosti. Principy, postupy, metody. Praha: Management Press, 2008. ISBN 80-7261-186-7.

Recommended reading

Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.

Classification of course in study plans

  • Programme BAK-KS Bachelor's

    branch BAK-EPM-KS , 3. year of study, summer semester, compulsory

Type of course unit

 

Guided consultation in combined form of studies

10 hours, optionally

Teacher / Lecturer

Syllabus

Fundamental concepts of quality, importance of quality
process capability
process Control
Fundamentals of metrology
Technical requirements for products
The efficiency of the quality control system
The human factor in quality assurance of the production process
7 simple quality tools
7 management tools
Relationship between quality, productivity and performance
Trends in the development of quality