Publication detail

Are smart service manufacturing providers different in cooperation and innovation flexibility, in innovation performance and business performance from non-smart service manufacturing providers?

KAŇOVSKÁ, L.

Original Title

Are smart service manufacturing providers different in cooperation and innovation flexibility, in innovation performance and business performance from non-smart service manufacturing providers?

Type

journal article in Scopus

Language

English

Original Abstract

Purpose. To overcome the challenges posed by increasing competition, many traditional manufacturing companies are moving from the mere production of manufacturing goods to the integration of services that are more or less integrated into the product, which is also due to the constant development of the industry. Moreover, many manufacturing companies offer products that use smart technologies. This paper focuses on the importance of smart service provision for cooperation and innovation flexibility, innovation performance and business performance in small and medium manufacturing companies. The paper aims to find out if smart service manufacturing providers are different in cooperation and innovation flexibility and innovation and business performance from non-smart service manufacturing providers. Methodology. To better understand the issue, research was undertaken in 112 small and medium manufacturing companies of the Czech Republic. The problems of smart service provision were investigated in the first empirical research held among the electric engineering companies (CZ-NACE 26 and CZ-NACE 27) in the Czech Republic. Results. The findings show that smart service manufacturing providers are better in internal cooperation flexibility, innovation flexibility related to product and to accompanying services and in business performance than non-smart service manufacturing providers.

Keywords

smart services, cooperation flexibility, innovation flexibility, innovation performance, business performance, manufacturing companies

Authors

KAŇOVSKÁ, L.

Released

30. 12. 2020

Publisher

Sciendo

Location

Bialystok University of Technology Faculty of Engineering Management

ISBN

2543-6597

Periodical

Engineering Management in Production and Services

Year of study

12

Number

4

State

Republic of Poland

Pages from

105

Pages to

116

Pages count

12

URL

https://www.sciendo.com/article/10.2478/emj-2020-0031

Full text in the Digital Library

http://hdl.handle.net/11012/196585

BibTex

@article{BUT167472,
  author="Lucie {Kaňovská}",
  title="Are smart service manufacturing providers different in cooperation and innovation flexibility, in innovation performance and business performance from non-smart service manufacturing providers?",
  journal="Engineering Management in Production and Services",
  year="2020",
  volume="12",
  number="4",
  pages="105--116",
  doi="10.2478/emj-2020-0031",
  issn="2543-6597",
  url="https://www.sciendo.com/article/10.2478/emj-2020-0031"
}