Publication detail
Value co-creation limits in the health sector: barriers of customer co-involvment
SVOBODOVÁ, K.
Original Title
Value co-creation limits in the health sector: barriers of customer co-involvment
English Title
Value co-creation limits in the health sector: barriers of customer co-involvment
Type
conference paper
Language
en
Original Abstract
The presented study is a pilot use case based on a structured interview with the director of the company supplying information systems to healthcare facilities. The conclusions that emerge from his long-standing empirics state that co-creation of value in the healthcare sector is greatly constrained by the effects in the state sphere, and therefore the customer has the minimal ability to engage in value co-creation.
English abstract
The presented study is a pilot use case based on a structured interview with the director of the company supplying information systems to healthcare facilities. The conclusions that emerge from his long-standing empirics state that co-creation of value in the healthcare sector is greatly constrained by the effects in the state sphere, and therefore the customer has the minimal ability to engage in value co-creation.
Keywords
value, value system, value creation, value co-creation, health sector
Released
07.12.2018
Publisher
Vysoké učení technické v Brně, Fakulta podnikatelská
Location
Brno
ISBN
978-80-214-5705-8
Book
Workshop specifického výzkumu 2018
Pages from
233
Pages to
241
Pages count
266
Documents
BibTex
@inproceedings{BUT153267,
author="Karolína {Svobodová}",
title="Value co-creation limits in the health sector: barriers of customer co-involvment",
annote="The presented study is a pilot use case based on a structured interview with the director of the company supplying information systems to healthcare facilities. The conclusions that emerge from his long-standing empirics state that co-creation of value in the healthcare sector is greatly constrained by the effects in the state sphere, and therefore the customer has the minimal ability to engage in value co-creation.",
address="Vysoké učení technické v Brně, Fakulta podnikatelská",
booktitle="Workshop specifického výzkumu 2018",
chapter="153267",
howpublished="online",
institution="Vysoké učení technické v Brně, Fakulta podnikatelská",
year="2018",
month="december",
pages="233--241",
publisher="Vysoké učení technické v Brně, Fakulta podnikatelská",
type="conference paper"
}