Publication detail

Certain Aspects of Measurement of Processes and Their Application in Selected Companies in the Czech Republic

VESELÝ, J. KHATEB, F.

Original Title

Certain Aspects of Measurement of Processes and Their Application in Selected Companies in the Czech Republic

English Title

Certain Aspects of Measurement of Processes and Their Application in Selected Companies in the Czech Republic

Type

conference paper

Language

en

Original Abstract

The research has been involved in the survey of conditions of the application of certain aspects of measurement of processes in selected Czech companies. Mentioned research has included 134 companies seated in the Czech Republic. Sizes and industries of involved companies vary. A questionnaire survey has been conducted to collect information. Statistics, indicating the average number of metrics applied in companies generally and in various industries, illustrate achieved results. Influence of the applied international standard ISO 9001 has been studied. Said research has identified the development of use of non-financial metrics. The results report that measurement of processes, as an important aspect of the process management, plays an important role in the Czech companies, widely used by company managements.

English abstract

The research has been involved in the survey of conditions of the application of certain aspects of measurement of processes in selected Czech companies. Mentioned research has included 134 companies seated in the Czech Republic. Sizes and industries of involved companies vary. A questionnaire survey has been conducted to collect information. Statistics, indicating the average number of metrics applied in companies generally and in various industries, illustrate achieved results. Influence of the applied international standard ISO 9001 has been studied. Said research has identified the development of use of non-financial metrics. The results report that measurement of processes, as an important aspect of the process management, plays an important role in the Czech companies, widely used by company managements.

Keywords

process, measurement of processes, metric, target values

RIV year

2015

Released

11.11.2015

Publisher

INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA

Location

Madrid, Spain

ISBN

978-0-9860419-5-2

Book

26th IBIMA Conference

Pages from

1453

Pages to

1459

Pages count

7

URL

BibTex


@inproceedings{BUT118001,
  author="Josef {Veselý} and Fabian {Khateb}",
  title="Certain Aspects of Measurement of Processes and Their Application in Selected Companies in the Czech Republic",
  annote="The research has been involved in the survey of conditions of the application of certain aspects of measurement of processes in selected Czech companies. Mentioned research has included 134 companies seated in the Czech Republic. Sizes and industries of involved companies vary. A questionnaire survey has been conducted to collect information. Statistics, indicating the average number of metrics applied in companies generally and in various industries, illustrate achieved results. Influence of the applied international standard ISO 9001 has been studied. Said research has identified the development of use of non-financial metrics. The results report that measurement of processes, as an important aspect of the process management, plays an important role in the Czech companies, widely used by company managements.",
  address="INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA",
  booktitle="26th IBIMA Conference",
  chapter="118001",
  howpublished="online",
  institution="INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA",
  year="2015",
  month="november",
  pages="1453--1459",
  publisher="INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA",
  type="conference paper"
}